POSITION:SEM Dealer Development Specialist -CQL-Qingzhou
DEPARTMENT:SEM Sales and Distribution
REPORTS TO:SEM Dealer Development Manager
LOCATION:Qingzhou, China
POSITION:Caterpillar (Qingzhou) Ltd
EFFECTIVE DATE:
Job Purpose:
This position is mainly responsible for China dealer administration, projects / programs management, implementation and follow up, dealer health and performance assessment and dealer KPI tracking, and look for improvement opportunity to support business growth.
Roles and Responsibilities:
Dealer administration and dealer profile management
Dealer KPI tracking and performance monitoring
Dealer coverage and operation model study, sharing and replication
Dealer support programs / projects implementation and follow up – on site and off site
Regular communication with dealer on key things/issues (system, coverage, KPI, etc.)
Voice of dealer collection and solution proposal leverage internal and external resource
New dealer recruiting process management and on-boarding support
Dealership transition management support
BACKGROUND/EXPERIENCE:
Bachelor degree or above - preferably in Engineering, Marketing or MBA
At least 5 years work experience in construction machinery industry, at least 3 years work experience in distribution channel development and management
Deep understanding of construction machinery industry distribution channel features and business models, able to provide valuable suggestion on improvements
Familiar with construction machinery industry and key players for all EMD product lines related.
Strong communication skills, strong analytical and problem solving skills
Familiar with Microsoft Office software and tools like WORD, EXCEL, POWERPOINT, etc.
Good written and spoken English ability
Send your resume to CQL_HR_Helpdesk@cat.com